Frequently Asked Questions
What products do you specialize in?
We specialize in customized kitchen cabinets, bedroom wardrobes, bathroom vanities, hotel furniture, and other high-quality wood joinery with over 15 years of experience.
Can I get a sample before ordering?
Yes, we offer sample panels for customers to check quality and colors. If you proceed with a full kitchen order, the sample costs are typically refunded.
What is your Minimum Order Quantity (MOQ)?
Our MOQ is one set (one house), although larger quantities benefit from more competitive pricing.
What is the expected delivery time?
Samples take 15-20 days, while bulk orders generally take between 30 to 45 days.
How do you ensure product quality?
We implement strict quality control, including confirming all details via samples before production and performing trial assemblies to ensure everything is correct before shipping.
What happens if parts are damaged during delivery?
If anything arrives broken, simply provide a photo of the damage, and we will manufacture and send a replacement part free of charge.