Frequently Asked Questions
Q1: Are you a manufacturer or trade company?
A: We are a factory with 19 years of production experience.
Q2: What is your main product range?
A: Steam bath generators, sauna heaters, wood burning stoves, halogenerators, and swimming pool equipment.
Q3: What are your terms of payment and shipping?
A: We accept T/T, Western Union, Paypal, and Alipay. Shipping terms include EXW, FOB, and CIF.
Q4: How about the delivery time?
A: Approximately 5-7 working days for small orders and 20-30 working days for mass production, depending on the quantity.
Q5: What are the advantages of your service?
A: We provide OEM/ODM services with an in-house design team, one-stop shopping, no MOQ for small orders, and products with over 50 certificates (PSE, ETL, CE, etc.).
Q6: Do you have an R&D team?
A: Yes, we have an independent R&D team with years of experience to ensure high-quality product development.